Many items are always in stock for you as a customer in our in-house warehouse. You can be sure: All items in our online store that are marked as 'immediately available' are. You can only put the quantity of an item in your shopping cart that is actually in our warehouse. Because we only offer products from our stock, we can exclude delays in the delivery of your desired items. And you will receive your ordered quality products as soon as possible. 

Order by 11 am
As a rule, any order received by 11 am will be shipped the same day by DHL. Prerequisite for this are successful payments with PayPal, purchase on account or payment with credit card. For payments in advance, we usually ship on the day we receive the money.

New articles and colors
Despite our efforts to keep all items permanently in stock, it may happen that your desired item is not available.

Customer service
If you need a larger quantity of certain items, please contact our customer service by e-mail at info@ask-the-fox.de.oder by phone: 040 - 25 480 444.

We will try to offer you a solution.