Privacy policy

Privacy Policy of the company Fox Shield GmbH

Thank you for your interest in our company. We take data protection seriously.

You can generally use our website without providing any personal data. If an affected person wishes to use services of our company via our website, the processing of personal data may become necessary. If the processing of personal data is required and there is no legal basis for such processing, we always obtain the consent of the affected person.

The processing of personal data (e.g., name, address, email address, or telephone number of an affected person) is always carried out in accordance with the General Data Protection Regulation (DSGVO) and in compliance with the country-specific data protection regulations applicable to us.

With the following privacy policy, we would like to inform the public about the nature, scope, and purpose of the personal data we collect, use, and process. This privacy policy also informs affected persons about their rights.

As the controller, we have implemented numerous technical and organizational measures to ensure the most comprehensive protection possible of the personal data processed through our website. However, data transmissions over the internet can generally contain security vulnerabilities. Therefore, 100% protection cannot be guaranteed. Consequently, any data subject can alternatively transmit personal data to us, for example, by telephone.

1. DEFINITIONS

This privacy policy is based on the definitions used by the European legislators when enacting the GDPR (Article 4 GDPR). This privacy policy is intended to be both easily readable and understandable for everyone. You can access the GDPR at the following link:https://www.datenschutz-grundverordnung.eu/eu-datenschutz-grundverordnung-eu-dsgvo/dokumente-links-und-downloads/

The purpose of our privacy policy is to inform you in a simple and understandable way about the processing of your personal data on our websites and through our apps. To ensure this, we would first like to explain the terms used. This privacy policy uses, among others, the following definitions:

"Personal data" any information relating to an identified or identifiable natural person (hereinafter "data subject"); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person;
"data subject" any identified or identifiable natural person whose personal data are processed by the controller.

"Processing" any operation or set of operations performed on personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction;

"Restriction of processing" the marking of stored personal data with the aim of restricting their future processing;

"Profiling" means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyze or predict aspects concerning that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behavior, location or movements;

"Controller" means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law;

"Recipient" means a natural or legal person, public authority, agency or another body to which personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients; the processing of those data by those public authorities shall be in compliance with the applicable data protection rules according to the purposes of the processing;

"Third party" means a natural or legal person, public authority, agency or body other than the data subject, the controller, the processor and persons who, under the direct authority of the controller or processor, are authorized to process personal data;

"Consent" of the data subject means any freely given, specific, informed and unambiguous indication of the data subject's wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.

2. NAME AND CONTACT DETAILS OF THE PERSON RESPONSIBLE FOR PROCESSING

These data protection notices apply to the data processing by:

Responsible party: 
Fox Shield GmbH,
represented by the Managing Director K. Bante
Lerchenstraße 28a, D-22767 Hamburg,
E-Mail: info@ask-the-fox.de,
Telephone: +49 (0)40 – 25 480 - 444,
Fax: +49 (0)40 – 25 480 - 450

3. CONTACT DETAILS OF THE DATA PROTECTION OFFICER 

Data Protection Officer K. Bante,
Fox Shield GmbH,
Lerchenstraße 28a, D-22767 Hamburg,
Telephone: +49 (0)40 – 25 480 - 444,
Fax: +49 (0)40 – 25 480 - 450
E-Mail: info@ask-the-fox.de

4. DELETION AND BLOCKING OF PERSONAL DATA

We process and store personal data of the data subject only for the period necessary to achieve the storage purpose or if this is provided for by the applicable laws to which the controller is subject. If the storage purpose no longer applies or a legally prescribed storage period expires, the personal data will be routinely blocked or deleted in accordance with legal requirements.

5. COLLECTION AND STORAGE OF PERSONAL DATA AS WELL AS THE TYPE AND PURPOSE OF THEIR USE

    a) When visiting the website

    You can generally use our website without disclosing your identity. When accessing our website, information is automatically sent to the server of our website by the browser used on your device. This information is temporarily stored in a so-called log file. The following information is recorded without your intervention and stored until automatic deletion:

    • IP address of the requesting computer,
    • Date and time of access,
    • Name and URL of the retrieved file,
    • Website from which the access is made (referrer URL),
    • used browser and, if applicable, the operating system of your computer as well as the name of your access provider.

      The mentioned data is processed by us for the following purposes:

      • Ensuring a smooth connection setup of the website,
      • Ensuring comfortable use of our website,
      • Evaluation of system security and stability as well as
      • for further administrative purposes.

      The legal basis for data processing is Art. 6 para. 1 sentence 1 lit. f GDPR. Our legitimate interest follows from the purposes of data collection listed above. Under no circumstances do we use the collected data for the purpose of drawing conclusions about your person.?Furthermore, when visiting my website, we use cookies and analytics services. Further explanations can be found under sections 9 and 11 of this privacy policy.

      b) When using our contact form

      For any kind of questions, we offer you the possibility to contact us via a form provided on our website. Providing a valid email address is required so that we know who the inquiry is from and can respond to it. Further information can be provided voluntarily. It is your free decision whether you want to enter this data within the contact form. The data processing for the purpose of contacting us is carried out according to Art. 6 para. 1 sentence 1 lit. a GDPR based on your voluntarily given consent. The personal data collected by us for the use of the contact form will be automatically deleted after your inquiry has been processed.

      c) For orders via our website

      You can either place orders as a guest on our website without registering, or register as a customer in our shop for future orders. Registration has the advantage for you that in the case of a future order, you can log in directly to our shop with your email address and password without having to enter your contact details again. Your personal data is entered into an input mask and transmitted to us and stored. When you place an order via our website, we initially collect the following data both in the case of a guest order and in the case of registration in the shop:

      • Salutation, first name, last name,
      • a valid email address,
      • Address,
      • Telephone number (landline and/or mobile)

      The collection of this data takes place,

      • to be able to identify you as our customer;
      • to be able to process, fulfill, and handle your order;
      • for correspondence with you;
      • for invoicing;
      • to handle any existing liability claims, as well as to assert any claims against you;
      • to ensure the technical administration of our website;
      • to manage our customer data.

      As part of the ordering process, your consent is obtained for the processing of this data. The data processing is carried out based on your order and/or registration and is necessary according to Art. 6 para. 1 sentence 1 lit. b GDPR for the stated purposes for the proper handling of your order and for the mutual fulfillment of obligations arising from the purchase contract. The personal data collected by us for the processing of your order will be stored until the expiration of the statutory retention period and then deleted, unless we are obliged to store it longer according to Article 6 para. 1 sentence 1 lit. c GDPR due to tax and commercial retention and documentation obligations (from HGB, StGB or AO) or you have consented to a storage beyond this according to Art. 6 para. 1 sentence 1 lit. a GDPR.

      6. FURTHER DETAILS ON THE LEGAL BASIS OF PROCESSING

      Art. 6 I lit. a DSGVO serves the company ASK THE FOX Feuerschutz- und Feuerlöschdecken as the legal basis for processing operations where consent must be obtained for a specific processing purpose. If the processing of personal data is necessary to fulfill a contract to which the data subject is a party, the processing is based on Art. 6 I lit. b DSGVO. The same applies to processing operations necessary for pre-contractual measures, such as inquiries about our services and products. If the company ASK THE FOX is subject to a legal obligation requiring the processing of personal data, the processing is based on Art. 6 I lit. c DSGVO. In rare cases, processing of personal data may be necessary to protect the vital interests of the data subject or another natural person. In this case, the processing is based on Art. 6 I lit. d DSGVO. Furthermore, processing operations may be based on Art. 6 I lit. f DSGVO. This legal basis covers processing operations not covered by any of the aforementioned legal bases, if the processing is necessary to safeguard a legitimate interest of the company ASK THE FOX Feuerschutz- und Feuerlöschdecken or a third party, provided that the interests, fundamental rights, and freedoms of the data subject do not prevail. Such processing operations are particularly permitted because they are specifically mentioned by the European legislator (see Recital 47 sentence 2 DSGVO).

      7. CONSIDERATION OF LEGITIMATE INTERESTS

      If the processing of personal data is based on Article 6 I lit. f GDPR, the legitimate interest of the company ASK THE FOX Feuerschutz- und Feuerlöschdecken is the conduct and fulfillment of our business activities for the benefit of our employees and shareholders.

      8. DATA DISCLOSURE

      We only pass on your personal data to third parties involved in contract processing, such as the logistics company responsible for delivery and the bank responsible for payment matters. In cases where your personal data is passed on to third parties, the scope of the transmitted data is limited to the necessary minimum.

      Your personal data will not be transmitted to third parties for purposes other than those mentioned above.
      We only share your personal data with third parties if:

      • you have given your explicit consent according to Art. 6 para. 1 sentence 1 lit. a GDPR,
      • the transfer according to Art. 6 para. 1 sentence 1 lit. f GDPR is necessary for asserting, exercising, or defending legal claims and there is no reason to assume that you have an overriding legitimate interest in not disclosing your data,
      • in the event that there is a legal obligation for the transfer according to Art. 6 para. 1 sentence 1 lit. c GDPR, as well as
      • this is legally permissible and necessary according to Art. 6 para. 1 sentence 1 lit. b GDPR for the processing of contractual relationships with you.

      As part of the ordering process, your consent is obtained for the transfer of your data to third parties.

      9. USE OF COOKIES

      We use cookies on our site. These are small files that your browser automatically creates and stores on your device (laptop, tablet, smartphone, etc.) when you visit our website. Cookies do not harm your device, do not contain viruses, trojans, or other malware. Information related to the specific device used is stored in the cookie. However, this does not mean that we directly obtain knowledge of your identity. The use of cookies serves, on the one hand, to make the use of our offer more pleasant for you. For example, we use so-called session cookies to recognize that you have already visited individual pages of our website. These are automatically deleted after you leave our site. In addition, we also use temporary cookies to optimize user-friendliness, which are stored on your device for a certain defined period. If you visit our site again to use our services, it is automatically recognized that you have already been with us and which entries and settings you have made, so you do not have to enter them again. On the other hand, we use cookies to statistically record the use of our website and to evaluate it for the purpose of optimizing our offer for you (see section 7). These cookies allow us to automatically recognize that you have already been with us on a subsequent visit to our site. These cookies are automatically deleted after a defined period. The data processed by cookies is necessary for the purposes mentioned to safeguard our legitimate interests as well as those of third parties according to Art. 6 para. 1 sentence 1 lit. f GDPR. Most browsers accept cookies automatically. However, you can configure your browser so that no cookies are stored on your computer or that you are always notified before a new cookie is set. Completely disabling cookies may, however, result in you not being able to use all functions of our website.

      10. LINKS TO THIRD-PARTY WEBSITES

      The links published on our website are researched and compiled by us with the greatest possible care. However, we have no influence on the current and future design and content of the linked pages. We are not responsible for the content of the linked pages and do not expressly adopt the content of these pages. The provider of the website to which reference was made is solely liable for illegal, incorrect or incomplete content as well as for damages resulting from the use or non-use of the information. The liability of the one who merely points to the publication by a link is excluded. We are only responsible for external references if we have positive knowledge of them, i.e. also of any illegal or punishable content, and it is technically possible and reasonable for us to prevent their use.

      11. ANALYSIS AND TRACKING TOOLS

      The tracking measures listed below and used by us are carried out on the basis of Art. 6 para. 1 sentence 1 lit. f GDPR. With the tracking measures used, we want to ensure a needs-based design and the continuous optimization of our website. On the other hand, we use the tracking measures to statistically record the use of our website and to evaluate it for the purpose of optimizing our offer for you. These interests are to be regarded as legitimate within the meaning of the aforementioned provision. The respective data processing purposes and data categories can be taken from the corresponding tracking tools.

        a) Google Analytics

        For the purpose of tailored design and continuous optimization of our pages, we use Google Analytics, a web analytics service of Google Inc. (https://www.google.de/intl/de/about/) (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter "Google"). In this context, pseudonymized usage profiles are created and cookies (see under item 5) are used. The information generated by the cookie about your use of this website such as

        • Browser type/version,
        • Operating system used,
        • Referrer URL (the previously visited page),
        • Hostname of the accessing computer (IP address),
        • Time of the server request,

        are transmitted to a Google server in the USA and stored there. The information is used to evaluate the use of the website, to compile reports on website activities, and to provide other services related to website and internet usage for market research and tailored design of these internet pages. This information may also be transferred to third parties if legally required or if third parties process this data on behalf of Google. Your IP address is never merged with other data from Google. The IP addresses are anonymized so that assignment is not possible (IP masking).
        You can prevent the installation of cookies by adjusting the settings of your browser software; however, we point out that in this case, not all functions of our website may be fully usable.
        You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by downloading and installing a browser add-on (https://tools.google.com/dlpage/gaoptout?hl=de).
        As an alternative to the browser add-on, especially for browsers on mobile devices, you can also prevent tracking by Google Analytics by clicking on the aforementioned link. An opt-out cookie will be set that prevents future tracking of your data when visiting our website. The opt-out cookie only applies in this browser and only for our website and is stored on your device. If you delete the cookies in this browser, you must set the opt-out cookie again.
        Further information on data protection in connection with Google Analytics can be found at the following link in the Google Analytics help: https://support.google.com/analytics/answer/6004245?hl=de

        b) Google Adwords Conversion Tracking

        To statistically record the use of our website and to evaluate it for the purpose of optimizing our website for you, we also use Google Conversion Tracking. In this process, a cookie (see item 5) is set on your computer by Google Adwords if you have reached our website via a Google ad.
        These cookies expire after 30 days and are not used for personal identification. If the user visits certain pages of the Adwords customer's website and the cookie has not yet expired, Google and the customer can recognize that the user clicked on the ad and was redirected to this page.
        Each Adwords customer receives a different cookie. Cookies therefore cannot be tracked across the websites of Adwords customers. The information collected using the conversion cookie is used to create conversion statistics for Adwords customers who have opted for conversion tracking. The Adwords customers learn the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive any information that would allow users to be personally identified.
        If you do not wish to participate in the tracking process, you can also refuse the setting of a cookie required for this – for example, via a browser setting that generally disables the automatic setting of cookies. You can also disable cookies for conversion tracking by configuring your browser to block cookies from the domain "www.googleadservices.com". Google's privacy policy for conversion tracking can be found at the following link: https://services.google.com/sitestats/de.html

        12. SOCIAL MEDIA PLUGINS

        On our website, we use social plugins of social networks (e.g., Facebook) based on Art. 6 para. 1 sentence 1 lit. f GDPR to make our company better known. The underlying advertising purpose is to be regarded as a legitimate interest within the meaning of the GDPR. The responsibility for data protection-compliant operation lies with their respective providers. The integration of these plugins by us is done using the so-called two-click method to best protect visitors to our website.

        a) Facebook

        Our website uses social media plugins from Facebook to make their use more personal. For this purpose, we use the "LIKE" or "SHARE" button. This is an offer from Facebook.
        When you visit a page of our website that contains such a plugin, your browser establishes a direct connection with the servers of Facebook. The content of the plugin is transmitted directly by Facebook to your browser and integrated into the website by it.
        By integrating the plugins, Facebook receives the information that your browser has accessed the corresponding page of our website, even if you do not have a Facebook account or are not currently logged into Facebook. This information (including your IP address) is transmitted directly by your browser to a Facebook server in the USA and stored there.
        If you are logged into Facebook, Facebook can directly assign the visit to our website to your Facebook account. When you interact with the plugins, for example by clicking the "LIKE" or "SHARE" button, the corresponding information is also transmitted directly to a Facebook server and stored there. The information is also published on Facebook and visible to everyone.
        Facebook can use this information for advertising, market research, and tailored design of the Facebook pages. For this purpose, Facebook creates usage, interest, and relationship profiles, e.g., to evaluate your use of our website with regard to the ads displayed to you on Facebook, to inform other Facebook users about your activities on our website, and to provide other services related to the use of Facebook.
        If you do not want Facebook to associate the data collected via our website with your Facebook account, you must log out of Facebook before visiting my website.
        Please refer to the privacy policy, especially Facebook's data policy, which you can view at the following link, for the purpose and scope of data collection and the further processing and use of data by Facebook as well as your related rights and settings options to protect your privacy: https://www.facebook.com/about/privacy/

        13. DATA SUBJECT RIGHTS

        You have the right:

          pursuant to Art. 15 GDPR to request information about your personal data processed by us. In particular, you can request information about the purposes of processing, the category of personal data, the categories of recipients to whom your data have been or will be disclosed, the planned storage period, the existence of a right to rectification, deletion, restriction of processing or objection, the existence of a right to complain, the origin of your data, if not collected from me, as well as the existence of automated decision-making including profiling and, if applicable, meaningful information about its details;

          pursuant to Art. 16 GDPR to request the immediate correction of incorrect or completion of your personal data stored with us;

          pursuant to Art. 17 GDPR to request the deletion of your personal data stored with us, unless the processing is necessary for the exercise of the right to freedom of expression and information, to comply with a legal obligation, for reasons of public interest, or to assert, exercise or defend legal claims;

          pursuant to Art. 18 GDPR to request the restriction of the processing of your personal data, insofar as the accuracy of the data is disputed by you, the processing is unlawful, you refuse its deletion and we no longer need the data, but you need it to assert, exercise or defend legal claims, or you have objected to the processing pursuant to Art. 21 GDPR;

          pursuant to Art. 20 GDPR to receive your personal data that you have provided to us in a structured, common, and machine-readable format or to request the transmission to another controller;

          pursuant to Art. 7 para. 3 GDPR to revoke your once given consent to us at any time. This means that we may no longer continue the data processing based on this consent for the future and

          pursuant to Art. 77 GDPR to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters for this purpose.

          14. RIGHT OF OBJECTION

          If your personal data is processed based on legitimate interests according to Art. 6 para. 1 sentence 1 lit. f GDPR, you have the right to object to the processing of your personal data pursuant to Art. 21 GDPR, insofar as there are reasons arising from your particular situation or the objection is directed against direct advertising. In the latter case, you have a general right of objection, which we will implement without specifying a particular situation.
          If you wish to exercise your right of revocation or objection, an email to: info@ask-the-fox.de is sufficient

          15. DATA SECURITY

          During your website visit, we use the widespread SSL procedure (Secure Socket Layer) in conjunction with the highest encryption level supported by your browser. This is usually 256-bit encryption. If your browser does not support 256-bit encryption, we instead use 128-bit v3 technology. You can recognize whether an individual page of our website is transmitted encrypted by the closed display of the key or lock symbol in the lower status bar of your browser.
          We also use appropriate technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction, or unauthorized access by third parties. Our security measures are continuously improved in line with technological developments.

          16. CURRENTNESS AND AMENDMENT OF THIS PRIVACY POLICY

          This privacy policy is currently valid and is dated 25.05.2018

          Due to the further development of our website and offers thereon or due to changed legal or official requirements, it may become necessary to change this privacy policy.